We Audit Utility Bills and find moneys that were over charged, we can go back up to 3 years in the past to recover over charges from local utility companies. The utility company will issue a check or refund 30-45 days after audit.

Background - Our auditing team has over 30 years of combined experience performing audits. They have performed audits in 48 states, as well as in Mexico and Canada, and within virtually every type of industry. All audits are performed by an experienced auditing team - we do not use software programs to target the low hanging fruit in order to cut costs and hedge risk. Our audits are quality driven in order to provide maximum refunds.

We strive to build strong client relationships; our reputation and customer satisfaction is our top priority. Our mission is to obtain refunds for any and all errors and billing discrepancies, while eliminating any unnecessary charges to ensure our client's utility invoices will be 100% accurate and efficient.

Our ability to produce effective, direct, and valid documentation on our findings has created a level of professionalism viewed by the utility commissions across the nation. As a result, we have obtained 100% of the proposed refunds, future credits, and savings from suppliers and providers without the need of legal action or client involvement beyond normal means. Our known level of professionalism has created a faster response from the suppliers and providers which leads to superior customer satisfaction, see $1,000. Refund Guarantee below.

Client Services - Whether a client has one location or several nationwide we have experience working with clients from every type of industry and geographical location. Utilities Refund works with clients on a national basis in all industries. Our clientele includes, but is not limited to, manufacturing plants, restaurant chains, hotels, cold storage facilities, office complexes, municipalities, educational facilities, sport stadiums, and banks. A Power Company will not impede on any service that the affiliate is currently servicing or intends to service the client with.

Utility Refund will however, "obtain the money owed to you, as well as, identify the monthly reoccurring charges that you do not need to owe." We do so by reviewing the following areas of the bill:

• Gas & Electric - Tariff analysis, equipment charges, removal and correction of meter errors, demand errors, rate structures, and unnecessary minimum charges.
  
  
• Telecommunications - Audit of all local, long distance, wireless, data, and Internet charges, evaluation of the cost effectiveness of line charges, usage charges, and feature packages.
  
  
• Water - Accurate meter reads, sewer charges, rate schedules, and hazardous surcharge evaluation.

Risk Management - Auditor takes financial risk with each audit. There is a 20-30% chance that we will not find any refunds or monthly reductions within the client's utility invoices. We take full responsibility of paying the auditing team and incur any other costs or fees associated with the audit.

There are three potential ways to generate cost savings within a utility bill:

• Reduce Your Cost Per Unit - Switch energy Suppliers (Pay less for what you use)
  
  
• Reduce Your Demand - Install energy saving/reduction products such as retrofit lighting, energy capacitors, etc. (Reduce how much you need to consume).
  
  
• Recapture & Remove Error Charges - Directly add to your bottom-line by obtaining a refund on past overcharges, errors, and billing discrepancies. Remove unnecessary reoccurring monthly charges and consolidate supplier services (Utility Refund Auditing).
  

 

Utility Refund Auditors 'work flow' to complete an audit:

• Obtain bill copies. They can be obtained during the meeting or another time can be scheduled to pick them up. The bills can be obtained from the supplier, however many suppliers have restrictions on how many months they will provide. Typically, we ask for up to 36 months, however, we can obtain most information from the supplier.
  
  
• Letter of authorizations will be sent to the client to be signed so we can communicate with the supplier.
  
  
• The audit will take approximately 6-8 weeks to complete.
  
  
• The client will be updated during the audit of our progress and findings.
  
  
• The client will be presented with a summary report at the end of the audit. We will need written approval from the client to implement any of our recommendations.
  
  
• We will send a summary report of the findings to the referring partner for their record.
  
  
• We will invoice the client once the supplier sends any refunds. The client will be invoiced on a monthly basis for any future credits/savings based on the term of the contract.
  
  
• We will compensate to the referring partner within 15 days from when A Power Company receives the client's payment.
  
  
• We will monitor the client's bills for one year through an online portal and on a month to month basis thereafter to ensure all recommendations have been implemented.

 

FREQUENTLY ASKED QUESTIONS

Why do we need a Utility and Telecom audit?
Our experience shows that in approximately 80% of our audits we identify errors and/or overcharges. They are insidious in nature in that even if the amount is small, it will likely continue for years to come. Many or most errors and overcharges are either refundable or are subject to a 36-48 month statute of limitations. Errors found beyond the statute of limitation can not be recovered; therefore, every month that passes is another month of potential refunds lost.

How much can we expect you to find?
Frankly, we have no way of knowing. Typically the results are anywhere from 0% to 5%, 10% or more. Keep in mind that about 20% of the time we verify that your billings are correct and cost efficient. This is the best news we can bring to you. Our mission is to verify the accuracy of utility and telecom invoices as we serve the same function as your outside financial firm who verifies the accuracy of your financial statements.

How are you paid?
We are paid on a contingency basis, which means that if we find nothing, we are paid nothing. We know that this will occur in about 20% of our audits. This is a financial risk which we assume, as our auditors must be paid for their work, regardless of whether or not we have earned a fee. We have designed our compensation and fee structure so that, on the average, it is fair to our clients and fair to us.

What is our involvement?
You will provide a copy of your invoices and a letter of agency which authorizes us to correspond with your service providers and to access your customer service records. We will use these documents to verify the accuracy of the invoices. Our audit work is done off site, in our offices and does not involve your people. We will ask for a point of contact within your organization which is qualified to answer any questions which may arise during the audit process.

What is the downside?
Of course as we see it, and as our many clients will attest, there is no downside. We partner with our clients where our interests are completely aligned with theirs, we do the work, and we take the financial risk.