Utilities up to 3 years back
on Electric, Gas, Phone, Water, Internet, Sewage and Data
bills to find overcharges in local utility companies bills.
States, All Utilities to include Electric, Gas, Water, Phone,
Sewage and Internet we go back 3 years and audit the utilities
to find money that was overcharged.
Audit Program Details
Audit Utility Bills and find moneys that were over charged,
we can go back up to 3 years in the past to recover over
charges from local utility companies. The utility company
will issue a check or refund 30-45 days after audit.
- Our auditing team has over 30 years of combined experience
performing audits. They have performed audits in 48 states,
as well as in Mexico and Canada, and within virtually every
type of industry. All audits are performed by an experienced
auditing team - we do not use software programs to target
the low hanging fruit in order to cut costs and hedge risk.
Our audits are quality driven in order to provide maximum
strive to build strong client relationships; our reputation
and customer satisfaction is our top priority. Our mission
is to obtain refunds for any and all errors and billing
discrepancies, while eliminating any unnecessary charges
to ensure our client's utility invoices will be 100% accurate
ability to produce effective, direct, and valid documentation
on our findings has created a level of professionalism viewed
by the utility commissions across the nation. As a result,
we have obtained 100% of the proposed refunds, future credits,
and savings from suppliers and providers without the need
of legal action or client involvement beyond normal means.
Our known level of professionalism has created a faster
response from the suppliers and providers which leads to
superior customer satisfaction, see $1,000. Refund Guarantee
Services - Whether a client has one location or several
nationwide we have experience working with clients from
every type of industry and geographical location. Utilities
Refund works with clients on a national basis in all industries.
Our clientele includes, but is not limited to, manufacturing
plants, restaurant chains, hotels, cold storage facilities,
office complexes, municipalities, educational facilities,
sport stadiums, and banks. A Power Company will not impede
on any service that the affiliate is currently servicing
or intends to service the client with.
Refund will however, "obtain the money owed to you,
as well as, identify the monthly reoccurring charges that
you do not need to owe." We do so by reviewing the
following areas of the bill:
& Electric - Tariff analysis, equipment charges,
removal and correction of meter errors, demand errors,
rate structures, and unnecessary minimum charges.
- Audit of all local, long distance, wireless, data, and
Internet charges, evaluation of the cost effectiveness
of line charges, usage charges, and feature packages.
- Accurate meter reads, sewer charges, rate schedules,
and hazardous surcharge evaluation.
Management - Auditor takes financial risk with each
audit. There is a 20-30% chance that we will not find any
refunds or monthly reductions within the client's utility
invoices. We take full responsibility of paying the auditing
team and incur any other costs or fees associated with the
are three potential ways to generate cost savings within
a utility bill:
Your Cost Per Unit
- Switch energy Suppliers (Pay less for what you use)
Your Demand - Install energy saving/reduction products
such as retrofit lighting, energy capacitors, etc. (Reduce
how much you need to consume).
& Remove Error Charges - Directly add to your
bottom-line by obtaining a refund on past overcharges,
errors, and billing discrepancies. Remove unnecessary
reoccurring monthly charges and consolidate supplier services
(Utility Refund Auditing).
Refund Auditors 'work flow' to complete an audit:
bill copies. They can be obtained during the meeting or
another time can be scheduled to pick them up. The bills
can be obtained from the supplier, however many suppliers
have restrictions on how many months they will provide.
Typically, we ask for up to 36 months, however, we can
obtain most information from the supplier.
of authorizations will be sent to the client to be signed
so we can communicate with the supplier.
audit will take approximately 6-8 weeks to complete.
client will be updated during the audit of our progress
The client will be presented with a summary report at
the end of the audit. We will need written approval from
the client to implement any of our recommendations.
We will send a summary report of the findings to the referring
partner for their record.
We will invoice the client once the supplier sends any
refunds. The client will be invoiced on a monthly basis
for any future credits/savings based on the term of the
We will compensate to the referring partner within 15
days from when A Power Company receives the client's payment.
will monitor the client's bills for one year through an
online portal and on a month to month basis thereafter
to ensure all recommendations have been implemented.
do we need a Utility and Telecom audit?
Our experience shows that in approximately 80% of our audits
we identify errors and/or overcharges. They are insidious
in nature in that even if the amount is small, it will likely
continue for years to come. Many or most errors and overcharges
are either refundable or are subject to a 36-48 month statute
of limitations. Errors found beyond the statute of limitation
can not be recovered; therefore, every month that passes
is another month of potential refunds lost.
How much can we expect you to find?
Frankly, we have no way of knowing. Typically the results
are anywhere from 0% to 5%, 10% or more. Keep in mind that
about 20% of the time we verify that your billings are correct
and cost efficient. This is the best news we can bring to
you. Our mission is to verify the accuracy of utility and
telecom invoices as we serve the same function as your outside
financial firm who verifies the accuracy of your financial
How are you paid?
We are paid on a contingency basis, which means that if
we find nothing, we are paid nothing. We know that this
will occur in about 20% of our audits. This is a financial
risk which we assume, as our auditors must be paid for their
work, regardless of whether or not we have earned a fee.
We have designed our compensation and fee structure so that,
on the average, it is fair to our clients and fair to us.
What is our involvement?
You will provide a copy of your invoices and a letter of
agency which authorizes us to correspond with your service
providers and to access your customer service records. We
will use these documents to verify the accuracy of the invoices.
Our audit work is done off site, in our offices and does
not involve your people. We will ask for a point of contact
within your organization which is qualified to answer any
questions which may arise during the audit process.
What is the downside?
Of course as we see it, and as our many clients will attest,
there is no downside. We partner with our clients where
our interests are completely aligned with theirs, we do
the work, and we take the financial risk.